Using Ai Chatbots To Deliver Just-In-Time Training On Industry-Relevant Technical Skills In Malaysian Tvet Programs

Abstract

AI-powered chatbots are being integrated into Malaysian Technical and Vocational Education and Training (TVET) programs to address the disparity between traditional education and the evolving demands of the tech industry. Many TVET graduates lack crucial skills like version control, containerization, and CI/CD pipelines, which are vital for employment in today's digital workplaces. By offering personalized, on-demand training, AI chatbots can immediately and adaptively support students, enhancing their technical skills and independence. Studies indicate that AI chatbots can improve learning outcomes, student engagement, and preparedness for real- world scenarios, positioning them as valuable tools for modernizing TVET instruction. However, successful implementation requires addressing ethical concerns such as data privacy and algorithmic bias, ensuring digital accessibility, and preparing educators for AI integration. Ultimately, AI chatbot systems have the potential to transform TVET education, aligning it with industry needs, fostering innovation, and developing a future-ready workforce in Malaysia.